Your jobs, rates, customers and accounts are what your company runs on. Here is how Shipment 360 looks after them, in plain words.
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Can another company see my data?No. Each company's data is kept in its own database. It is not one shared table with a label on each row. So a mistake in a search cannot show you another company's jobs, or show them yours.
We check your company against your account on every requestA suspended company is shut out at once
Who in my company can see what?You decide. Each person has a role. The role says what they can view, add, change and delete. A storekeeper can see quantities without values. A sales person can see their own leads. If a person may not see a record, it does not appear for them at all.
A person you switch off is out on their next clickOne person, one session. A second sign-in ends the first.
Can I see who changed what?Yes. The activity log records who made a change and when. It records the internet address and browser they used, and what they did. It also shows each field before and after the change.
Actions through the API are logged under the key's nameIn Books, the audit trail cannot be switched offActions by Keeplee staff are logged too
Where is my data kept?In India. The live data and the backups are on separate servers, and the backups are encrypted. All data between your browser and our servers travels over HTTPS.
Uploaded files are kept outside the website. They open only after we check your rights.We read a file's type from what is inside it, not from its name
What stops someone guessing a password?Five wrong tries on one account, or ten from one address, lock it for 15 minutes. The message never says if the account exists. We keep passwords only in scrambled form, so nobody at Keeplee can read yours.
A new password needs at least 10 characters, with letters and a numberIf someone else gave you your password, you must change it the first time you use it
Who at Keeplee can look at my data?Our staff look at a company's data only when that company asks for help, or when we must do it to keep the service running. Keeplee staff sign in through a separate door, on our own address, with their own accounts.
A customer's address never opens the staff doorStaff accounts are separate from company accountsEvery night, we encrypt each company's data and files, and send them to a separate backup store.
Live serversYour live dataEncryptedEvery backup is encrypted
Backup storeKept apart from the live serversIt cannot be wiped from the live server. The live server can only add to the backup store. So someone who breaks into it cannot delete the backups.
We test that it works. Each month we restore a backup into a test database, to prove it can be read.
Kept for years. We keep every day of the last 35 days. We also keep the last backup of each of the last 12 months, and of each of the last 8 financial years.
You can download a full copy of your company's data at any time. It is in Books, under Compliance, Export your data. The copy can be loaded back into a new company. Your own data never ties you to us.
Customer
Implementing the Keeplee ERP suite in our business was the single best operational decision we made this year. It unified our accounting, inventory, HR and CRM into one clear, real-time dashboard, saving our team dozens of manual hours every week while giving leadership total operational clarity.
Each company has its own database, on servers in India. It is backed up every night, and the backups are encrypted. Your people see only what their role allows, and every change is logged. The sections above explain how each of these works.
Yes. The live data and the encrypted backups are both kept in India.
You do. What you enter stays yours. We do not sell it, and we do not use it for advertising. Our terms and privacy policy say so.
Yes. You can download a full copy of your company's data from Books. Go to Compliance, then Export your data. The copy can be loaded back into a new company.
Every night. We keep a backup for every day of the last 35 days. We also keep the last backup of each of the last 12 months, and of each of the last 8 financial years.
Books keeps a log of every edit. This log cannot be switched off or changed. It is there for the audit trail rule under the Companies (Accounts) Rules. Please ask your CA or auditor to check that it meets what they need.
