Privacy policy

Who we are

Keeplee Infotech Pvt. Ltd. ("we") runs the keeplee.com website and provides Shipment 360. We handle personal data under the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

What we collect on this website

When you send the contact form or the free month form, we keep what you typed. This is your name, company, phone and email. On the contact form, it is also your type of company, number of users and message.

We also keep the page you sent it from, and your internet address. We use the internet address to stop misuse of the forms, and to note which country the form came from.

We count visits to this website on our own server. For each visit we note the page, how long you actively read it, how far you scroll, the website you came from, your country, the language set in your browser, your type of device and browser, your screen size, and clicks on email, phone, download and outside links. We work out the country from your internet address. We do not store the address for this count. We use no cookie for it, and the anonymous visitor code changes every day. Your browser keeps only the date of your last visit, so we can tell new visits from returning ones. We remove these counts after about 13 months, and no other company receives them.

What we collect when you use Shipment 360

For each person who signs in, we keep their name, email and phone, what they may do in the system, and a record of what they did there. For each company, we keep its name, GST details, billing details and what it has paid.

Our payment provider handles payments. We do not see or keep your card or bank sign-in details.

Data you keep inside Shipment 360

Your company also enters data about other people, such as its customers, suppliers and employees. That data is yours. You decide what goes in and what it is for. You are responsible for having the right to keep it. We hold it only to provide the service to you.

Why we use it

We use personal data to answer you, to set up and run your company's account, to send invoices and reminders, to give support, to keep the service secure, and to do what the law requires. By sending a form, you agree to this use. We do not sell personal data. We do not use your company's data to advertise.

Who sees it

Our own team sees what it needs to do its work. We also use service providers for hosting, sending email and taking payments. They may use the data only for that work. We share data with a government or court only when the law requires us to.

Where it is kept and how it is protected

Our servers are in India. Data travels over encrypted connections. Each company's data is kept in its own database, and it is backed up every day. Our staff look at a company's data only when that company asks for help, or when we must do so to keep the service running.

No system is perfectly safe. If a breach affects your personal data, we will tell you and the authorities, as the law requires.

How long we keep it

We keep a form you sent for as long as we need it to reply and to keep our customer records. We keep a company's data for as long as it uses Shipment 360. A company that stops using it can take its data and ask us to remove it. We keep invoices and other records for as long as tax and company law require.

Your rights

You may ask to see the personal data we hold about you. You may ask us to correct it or remove it. You may withdraw your agreement to its use. You may also name someone to act for you. If your data was entered by a company that uses Shipment 360, please ask that company first. That company decides what happens to that data.

Write to us through the contact page, and we will reply. If you are not happy with our answer, you may complain to the Data Protection Board of India.

Children

This website and Shipment 360 are for businesses. They are not meant for anyone under 18. We do not knowingly collect data about anyone under 18.

Changes to this policy

When we change this policy, we change the date at the top of this page. If a change affects how we use your data, we will tell our customers before the change starts to apply.

A question about this page? Write to us.